Everything it does
One host. Every call, handled.
Pickup orders, catering, reservations, a quick question about hours: whatever they call about, your AI host handles it and reads every order back. On the Growth plan it answers in their language and remembers your regulars. You see every ticket, and it never guesses on safety.
Handles every call
Whatever they call to do, one host takes it.
Pickup orders are taken in full. Catering leads and reservation requests are captured for your team to confirm. Each card shows which plan includes it.
Takes the full order (items, sizes, modifiers and total), reads it back to the caller, gives a pickup time, and hands your team the ticket.
On every plan, it takes the lead: date, headcount and contact. On Growth it qualifies the lead and routes it to you. A person quotes the big events, on purpose.
- Date
- Sat, Aug 9
- Heads
- 40
- Budget
- $1,200
Takes the reservation request (party size, time and contact) and hands it to your staff to confirm. No table booked by a bot, no platform lock-in.
- Party
- 4
- Time
- 7:30 PM
- Name
- Alvarez
Also built in
Answers every call, day or night, even during the dinner rush.
“Actually, make that two.” The ticket updates live as the caller changes quantities, swaps items or drops them.
“Garlic knots with that?” At most one suggestion per call, never pushy, only when it fits the order.
Hours, address, parking and payment, answered from the details you give it.
Items, prices and modifiers, read back item by item. Allergy questions go to your staff, never guessed.
The caller hears the full order before it’s confirmed; your team gets the ticket and the transcript.
Complaints and anything sensitive become a priority callback ticket in your inbox.
Off by default. Once on, the host can transfer a caller to the phone you choose, with a one-line summary.
Toggle a dish off and the host stops offering it from the next call.
Runs over call forwarding. Nothing new to buy or learn.
In their language
It hears the caller’s language, switches to it, and holds a real conversation.
No “press 2 for Spanish.” It switches the moment a caller asks for their language, or after a couple of sentences in it, and switches back if they do. Turn on any of 10 languages, including Spanish, French and Hindi, and callers can mix English and Spanish. The kitchen ticket still uses your menu’s item names. Included on the Growth plan.
Same call, same accuracy, in the language your caller actually speaks.
Choose the voice that fits your room. Every plan gets the default voice, which greets in your restaurant’s name with natural pacing and smooth turn-taking.
Remembering who they are
Your regulars stop being strangers to the phone.
On the Growth plan, once you opt in, every call builds a simple guest profile you own, searchable in your guest book. A returning regular is greeted by name.
A good host remembers the regulars. Now yours does too.
Each caller gets a simple profile: their name, how often they call, what they usually order and roughly what their phone orders are worth. The regulars you’d recognize anyway, written down. Yours to use, and we never sell it. Sample names below.
The book lives in your dashboard, and on the call the host greets a returning regular by name. You switch it on per restaurant, and any guest can be forgotten on request.
Never guesses on safety
What it will always do, and what it will never do.
Safety isn’t an upgrade. It’s the floor under every plan. Sensitive questions go to your staff as a callback ticket, or a transfer once you turn it on. The host says it’s an AI on every call, and never takes a card number.
Hostvo tells every caller it’s an AI assistant. Anything sensitive, like an allergy question, goes to your staff instead of being guessed.
Confident where it should be, careful where it must be. Allergy, medical and legal questions go to your staff as a callback ticket or a transfer. Every order is read back to the caller before it’s confirmed. Recordings are encrypted and kept for about 90 days. Mark a caller as spam and the host declines their future calls.
See exactly where it holds back →One host for the whole phone.
Hear it answer as your restaurant, free to try. The calls (and orders) you’re letting ring out today, captured instead.