Everything it does
One host. Every call, handled.
Pickup, catering, reservations, a quick hours question — whatever they call to do, your AI host takes it: in their language, remembering your regulars, with you watching every ticket, and never anything unsafe.
Handles every call
Whatever they call to do, one host takes it.
Pickup, catering, and reservations — co-equal at intake, honest about how deep each one goes. Every claim wears its true status and plan.
Takes the full order — items, sizes, modifiers, total — reads it back, and texts a tap-to-confirm ticket. Optional prepay link.
Qualifies the lead — date, headcount, budget — and routes it to your inbox within the hour. A person quotes the big events, on purpose.
- Date
- Sat, Aug 9
- Heads
- 40
- Budget
- $1,200
Takes the reservation request — party size, time, contact — and hands it to your staff to confirm. No table booked by a bot, no platform lock-in.
- Party
- 4
- Time
- 7:30 PM
- Name
- Alvarez
“Garlic knots with that?” — at most one suggestion per call, never pushy, and only when it reads naturally. Early and conservative, and we watch it on every call.
“Actually, make that two.” The ticket updates live — quantities, swaps, removals — and re-settles as the call goes.
Also on every call
Answers every call, day or night — even during the dinner rush.
Hours, address, parking, dietary, payment — answered every time.
Prices, modifiers, allergens, and dietary tags — read back accurately.
Orders reach the kitchen only after your staff approves by text.
Send catering to the owner, complaints to a manager — per call type.
Hands off to a person with a one-line summary — staff never start cold.
Toggle a dish off and the agent stops offering it on the next call.
Runs over call forwarding — nothing new to buy or learn.
In their language, on the first word
It hears the caller’s language and switches to it — and holds a real conversation.
Detected on the first turn and held for the whole call — no “press 2 for Spanish.” The caller may speak Spanish, Mandarin, Hindi, or Spanglish; the kitchen ticket still comes out in clean English.
Same call, same accuracy — in the language your caller actually speaks.
No menu tree. 10 languages, with real-time code-switching mid-conversation.
A good host doesn’t interrupt. Hostvo waits for a natural pause, doesn’t talk over your caller, and if the line goes quiet it picks the thread back up. We measure it on every call.
Timing, measured — see it in your cockpit →Choose the voice that fits your room.
And
Greets in your restaurant’s name with a natural voice and smooth turn-taking.
Remembering who they are
Your regulars stop being strangers to the phone.
Every call builds a simple guest profile you own — searchable in your guest book. When a regular calls, the host can greet them like your best staffer would.
A good host remembers the regulars. Now yours does too.
Every call builds a profile — who they are, how often, what they usually order, what they’re worth. The regulars you’d recognize anyway, written down. Yours to use, never shared.
The book is live in your dashboard today. Greeting your regulars by name, on the call, is what we’re building next.
Every caller becomes a profile you own — orders, visits, notes, lifetime value.
Opt-in per restaurant, and any guest can be forgotten on request. Privacy is a floor.
With you watching
Every call becomes something you can see, search, and act on.
Wake up to the recap: which orders got served, which are pending, the dollars you’d have missed, and who your regulars were. Read any transcript, replay any call, triage the ones that need a human — and watch a call live as it happens.
And in the record
Searchable history with intent, outcome, and sentiment.
See what callers asked that you haven’t answered yet.
Never anything unsafe
The things it will always do — and the things it will never do.
Safety isn’t a feature you buy up into — it’s the floor under every plan. The host escalates anything sensitive to a person, discloses it’s an AI on every call, and never touches a credit-card number.
Hostvo tells every caller it’s an AI assistant — and hands off to a person the moment it matters.
Confident where it should be, careful where it must be — allergy, medical, and legal questions always go to a person, nothing is fired to your kitchen until staff taps Confirm, and your callers are never recorded.
See exactly where it holds back →And
Mark a caller as spam and the agent declines their future calls.
By your kind of restaurant
Built for shops like yours.
One host for the whole phone.
Hear it answer as your restaurant in about 60 seconds — the calls (and orders) you're already letting ring out, captured instead.