Built to be trusted with your phone.
Your phone is where your customers reach you, and your calls hold real information. Here’s exactly how Hostvo handles both — plainly, with the legal details linked.
AI disclosed on every call
Callers are told they’re speaking with an assistant, in their own language, before anything else. Transparency isn’t optional.
No call audio recorded
Hostvo doesn’t store recordings of your calls. We keep the structured details an order needs — not a tape of the conversation.
People handle the sensitive calls
Allergy questions, complaints, and anything the assistant shouldn’t decide are routed to a real person with a one-line summary — never guessed.
Your data stays isolated
Each restaurant’s callers, orders, and settings are kept separate. Your information is used to run your phone — not shared across accounts.
Not for emergencies
Hostvo answers restaurant calls. It is not an emergency service — 911 and urgent medical needs always go to the proper channels.
Opt-outs honored
Text opt-outs (STOP) are respected, and we follow the messaging rules that apply to your calls and texts.
Questions about security or data?
Talk to us — we’ll walk you through exactly how your calls and data are handled.