How it works
One call, from the first ring to a ticket your team can act on.
It answers in your restaurant’s name and says it’s an AI assistant. It reads every order back and sends sensitive calls to your staff. It keeps an encrypted transcript of every call, and the recording for about 90 days.
Every callanswered, including the rush.
One call, ring to ticket
7:14pm, Friday. Watch the ticket build itself.
One Friday-rush call, slowed down. Press play or drag the handle. Each step appears at the moment in the call that needs it.
Even mid-rush with every line lit. It says it’s an AI assistant out loud, on every call.
It always says it’s an AI, on every plan.
Ask for Spanish and it switches on the spot. No “press 2 for Spanish,” and it switches back when they ask for English. It works in any language you turn on, and the ticket still lists items by your menu’s names. Included on the Growth plan.
Prices, modifiers and dietary tags come straight from your menu, never made up. Allergy questions are the exception: those go to your staff.
When the caller changes their mind, the ticket updates live: two becomes three, and the total follows.
A single tasteful suggestion, never pushy. Watch the total tick up. Included on the Growth plan.
Mistakes get caught on the call, with the caller, not at the counter when the food’s already wrong.
A routine pickup becomes a ticket for your team. An allergy, medical or legal question goes to your staff: a priority callback ticket, or a transfer once you turn it on.
When the call ends, the ticket, the transcript and the order’s estimated value are in your inbox, with the recording when recording is on.
- 3× Green curry updated 2 → 3$48
- 1× Spring rolls suggested by the host$6
Phase 04 · Route
One call, three destinations, and one line that never moves.
Callers don’t press buttons. They just say what they want, and the host sends it to the right place. Allergy, medical and legal questions always go to your staff, as a callback ticket or a transfer.
Takes the whole order, reads it back to the caller, gives a pickup time, and hands your team the ticket.
Takes the party size, time and name, then confirms a valid booking. Mark your restaurant full for 30 minutes or 1 hour to require staff confirmation for tables during that period.
On every plan, it takes the details that matter: headcount, date and contact. On Growth it qualifies the lead and routes it to you. A person quotes the big ones.
The safety line for allergy, medical and legal questions is set for you and never moves. A callback ticket or a transferred call arrives with a one-line summary, so your team picks up already in the loop.
The call ends, the record doesn’t
The work that usually vanishes is already saved.
Every call is searchable and tied to what it earned. On the Growth plan, guests go into a guest book you own.
Every call is transcribed and tagged with its intent and outcome. When recording is on, the audio is encrypted and kept for about 90 days.
Each captured order carries an estimated value, tied to the call it came from. It’s an estimate of what the host caught for you, not money in the bank.
On the Growth plan, if you opt in, Maya is now in your guest book with her calls, usual order and estimated lifetime value. Yours to use, and we never sell it.
Want to watch this happen on your own line?
Your part takes about 30 minutes: add your menu, check your hours and hear your AI host on a practice call. We review your setup before it goes live, within one business day. Then forward your existing number, and the host answers your next call.