Your restaurant’s calls, handled.
Starting at $149 per location per month. Capture pickup orders, answer questions, and collect requests while your team serves guests.
Get your restaurant’s phone covered.
One restaurant that needs dependable answering and clear call records.
- Approximately 500 calls/mo (fair use) · 1 location
- 24/7 AI phone answering
- Pickup orders with item-by-item read-back
- Menu questions & restaurant information
- Catering leads & reservation requests
- Live staff transfers or priority callback capture
- Call history & transcripts
- Encrypted call recordings & playback when available
- Live call transcripts as conversations happen
- Inbox for orders, leads & callbacks
- Dashboard & call insights
- Menu updates, sold-out items & daily specials
- Regular hours & holiday schedules
- Team access with admin & read-only roles
- Caller blocking & AI handoff controls
- Email support
- Call feedback — how your AI host performs
Serve more callers and build guest relationships.
Pickup- and catering-heavy shops ready to recover the big-ticket calls.
Everything in Starter, plus
- Approximately 2,500 calls/mo (fair use)
- Catering qualified & routed to the owner
- Upsell lever — one tasteful add-on per call
- Answers in the caller’s language (10, real-time switch)
- Choose your host’s voice
- Returning-guest recognition (opt-in) & guest CRM
- Priority support
- Call feedback — how your AI host performs
- Restaurant feedback — dishes, service & guest experience
Pooled volume pricing across all your locations.
Restaurant groups planning service for two or more locations.
Everything in Growth, plus
- 2+ locations, from $399/location/month
- Pooled volume pricing (discounts at scale)
- Rollout and support arrangements agreed with your team
- Call feedback — how your AI host performs
- Restaurant feedback — dishes, service & guest experience
Need more than 2,500 calls a month?
Custom high-volume Growth pricing is available even for one location, with the same Growth features and a fixed monthly quote.
- Keep your number — your line forwards to your host
- No POS, no new hardware
- Import your menu from a photo
- Guided setup before your restaurant goes live
- Switch forwarding off and your phone rings as before
Flat pricing. No per-minute charges or automatic overage fees. Paid upgrades require your approval.
Line by line, by the things a host does.
Grouped the way a caller experiences it: handling the call, speaking the language, remembering the guest, your menu and hours, keeping you in control — and the safety floor underneath all of it.
Showing 31 of 31 capabilities
| Capability | Starter | GrowthRecommended | Multi |
|---|---|---|---|
| 1. Handles every call | |||
| Answers calls, 24/7 — pickup orders, requests & questions | Included | Included | Included |
| Reservations confirmed — staff review when marked full | Included | Included | Included |
| Itemized pickup orders, edited live mid-call, read back before it's confirmed | Included | Included | Included |
| Catering call answered, a message taken | Included | Included | Included |
| Parking, payment, alcohol & amenity questions — from your facts | Included | Included | Included |
The host dials your staff line for the call types you allow; if nobody picks up, it becomes a callback ticket. | Included | Included | Included |
When a call can't reach your staff, a high-priority ticket lands in your inbox with a summary of what the caller needs. | Included | Included | Included |
| Catering qualified & routed to the owner | Not included | Included | Included |
| Upsell lever — one tasteful add-on per call | Not included | Included | Included |
| 2. Speaks their language, sounds human | |||
| Human-grade voice + natural turn-taking + a great default voice | Included | Included | Included |
| Choose your host's voice | Not included | Included | Included |
| Answers in the caller's language (10, real-time switch) | Not included | Included | Included |
| 3. Remembers your guests | |||
| Returning-guest recognition (you opt in) | Not included | Included | Included |
| Guest history + guest list (CRM) | Not included | Included | Included |
| Insights page — top intents & unanswered questions | Included | Included | Included |
| 4. Your menu & hours | |||
Snap a photo of your menu; we extract items and prices for you to review before anything goes live. | Included | Included | Included |
| Modifiers & dietary tags (vegan, halal…) answered from your menu — allergy questions are never answered by the AI | Included | Included | Included |
Mark a dish sold out for a few hours or until tomorrow; the host stops offering it and it comes back on by itself. | Included | Included | Included |
| Daily specials & holiday hours | Included | Included | Included |
| 5. Keeps you in control | |||
| Every call logged + full transcript | Included | Included | Included |
Available call recordings are encrypted and can be played back from the call page. | Included | Included | Included |
One list of open pickup orders, reservation and catering requests, callback tickets and calls that need a follow-up. | Included | Included | Included |
| Follow a live call — the transcript streams as it happens | Included | Included | Included |
| Block any number — blocked callers get a polite decline | Included | Included | Included |
Conservative hands more calls to your staff; Aggressive handles more on its own. Change it anytime in Settings. | Included | Included | Included |
| Team roles — admins & read-only staff | Included | Included | Included |
| Recovered-revenue dashboard | Included | Included | Included |
| Automated call-quality scores when available | Included | Included | Included |
Caller feedback about the AI host is recorded separately from automated call-quality scores. | Included | Included | Included |
Guest feedback about food, service and the restaurant experience is recorded in the staff inbox. | Not included | Included | Included |
| Group rollout & support arrangements agreed with your team | Not included | Not included | Included |
- Answers every call, 24/7
- Every order read back to the caller before it’s confirmed
- Allergy, complaint & “get me a human” → handed to your staff (live transfer, or a priority callback when transfers are off)
- AI disclosed on every call
- Your data stays yours
- Caller data export & full deletion on request (Settings → Privacy)
Hear it take an order
Demo call — a voiced sample on a sample menu, not a real customer.
Read the transcript
- Host: Thanks for calling Tony’s Pizza — this is the AI assistant. How can I help?
- Caller: Hey, it’s Marcus.
- Host: Welcome back, Marcus! Want to start with your usual large pepperoni?
- Caller: Yeah — and a small margherita.
- Host: Got it — a large pepperoni and a small margherita. Anything else?
- Caller: That’s it — are you open late? I might run behind.
- Host: We are — the kitchen’s on till 11, so no rush.
- Host: Want to add garlic knots for $6.50? They’re great with the pepperoni.
- Caller: Sure, add the knots.
- Host: Perfect — that’s $35.50, and it’ll be ready for pickup by 7:35 pm.
- Caller: Great, thanks.
- Host: See you soon, Marcus!
You'll know. Here's exactly when.
Choose the capabilities your restaurant needs. We’ll suggest a plan; any paid change is yours to approve.
Your match: Starter — One restaurant that needs dependable answering and clear call records.
See StarterThe first 50 lock this price for two years.
The first 50 eligible founding restaurants receive a 24-month price lock. Confirm the covered plan, locations and billing terms with our team before subscribing. Annual plans are paid upfront; two months free is included in the displayed annual total.
Pricing questions, answered.
What happens if I exceed my typical call volume?
Calls continue when you pass the fair-use guide. An occasional busy month receives grace, with no automatic overage charge or upgrade. Any paid plan change needs your approval.
What if I need more than 2,500 calls a month?
We offer custom high-volume Growth pricing, including for a single location. If you exceed 2,500 calls for two consecutive months, we’ll review your usage with you and offer a fixed monthly quote with an agreed volume range. The first month above the guide receives grace. Your approval is required before a paid change; existing annual and founding-customer commitments still apply.
What if I do not accept a higher-volume quote?
We will honor your existing commitments and work with you on a suitable service arrangement or an agreed transition at renewal. We do not automatically charge more or cut off an active conversation.
Can callers leave feedback?
Yes. Callers can leave feedback about the AI host on every plan. Growth and Multi-location also capture feedback about food, service, and the restaurant experience. Feedback appears in the staff inbox and stays separate from automated call-quality scores.
How does annual billing work?
Starter is $1,490 per year and Growth is $3,990 per year, paid upfront. The monthly equivalent is shown for comparison. Review cancellation and renewal terms before subscribing.
What's the difference between Starter and Growth?
Starter answers every call, takes pickup orders, and includes the full dashboard and analytics. Growth adds languages, qualified catering routing, the upsell lever, and guest memory (opt-in) — the pieces that recover the big-ticket calls.
Is there a setup fee?
There is no setup fee. Your free 30-day pilot starts when your line goes live. Keep your existing number through call forwarding; our team helps you configure it.
What counts toward my call volume?
Answered calls handled by Hostvo count toward your monthly fair-use guide. We measure volume in calls, not minutes.
Are reservations included?
Valid reservations are confirmed automatically. If you mark your restaurant full for 30 minutes or 1 hour, only tables requested during that period need staff confirmation. This does not include an external live table-inventory integration.
What does it cost versus what I recover?
Use your pilot to review captured calls and requests, then check which orders your team completed. Compare the revenue from those orders with your subscription cost, accounting for food, labor and other costs when assessing profitability.
Do you charge per location?
Single locations choose Starter, Growth, or a custom high-volume Growth quote. Multi-location is for restaurant groups operating two or more locations, with volume and pricing agreed across the group.
Try it free before you pick a plan.
Hear Hostvo answer as your restaurant, then start a free 30-day pilot when your line goes live to review your calls and requests.