Built for Thai & Chinese takeout.
“Can I place a pickup order? Medium spice, no peanuts.”
Answered in English. The Growth plan adds nine more languages, but Thai and Chinese are not yet among them.
The 7pm takeout wave hits exactly when your kitchen can’t get to the phone. Hostvo answers every call, takes the pickup order with spice level and sides, and never guesses on a peanut or shellfish question.
Answers every callReads every order backNever guesses on allergies
What matters for a place like yours.
Takes the order with the details that matter
Spice level, protein swaps, “no peanuts” notes and the side of spring rolls are all read back and confirmed, so your kitchen gets a clean ticket.
Won’t guess on allergies
Peanut and shellfish questions are never improvised. Hostvo says so and passes the caller to your staff: a callback ticket, or a live transfer once you turn transfers on.
Answers the “how long?” calls
Hours and how long a pickup takes are answered from the details you set, so nobody in the kitchen is pulled to the phone. Questions about an earlier order, like “is it ready?”, go to your staff as a message, or as a live transfer if you turn transfers on.
The phone rings hardest when your kitchen is busiest.
When every call is answered, the 7pm wave stops going to voicemail, and those orders stop going to the place down the street.
Hear it answer your takeout line.
Hear Hostvo take a pickup order on your own menu. It’s free to try, and it catches the rush-hour orders you’re losing today.